Privacy Policy
Effective date: Dec 21, 2025
Summary
This page explains how Multimodal Learning App collects, uses, and protects your information, as well as the rights and choices available to you. For support, visit our Support page or email info@multimodal-app.com.
Information We Collect
What we collect and why
Information you provide
- Account details (e.g., name, email)
- Support messages and feedback
Information collected automatically
- Device and usage data (device model, OS version, app version)
- Log and diagnostic data (crash logs, performance metrics)
- Approximate location (derived from IP) for analytics and localization
Optional third‑party services
With your consent or as needed to provide core functionality, we may use analytics and crash reporting services. These providers process limited data to help us improve the app’s stability and features.
How We Use Your Information
Purposes of processing
- Provide and maintain the app and its features
- Sync your learning progress across devices when signed in
- Diagnose issues, prevent abuse, and enhance security
- Analyze usage to improve performance and user experience
- Communicate updates, respond to support requests, and send service notices
- Comply with legal obligations and enforce our Terms
Sharing and Disclosure
When we share data
- Service providers that help us operate (analytics, crash reporting, cloud hosting)
- Compliance with legal requests where required by law
- With your consent or at your direction
We do not sell your personal information.
Data Security
How we protect your data
We use administrative, technical, and physical safeguards appropriate to the nature of the data we process. No method of transmission or storage is 100% secure; we work continuously to improve our protections.
Data Retention
How long we keep information
We retain personal data only as long as necessary to provide the app, comply with legal obligations, resolve disputes, and enforce agreements. We also honor deletion requests as described below.
International Transfers
Data movement across regions
If data is processed outside your country, we take steps to ensure appropriate safeguards are in place, consistent with applicable laws.
Your Rights and Choices
Access, correction, deletion, and opt‑outs
- Access and correction of your account information
- Request deletion of your data, subject to legal allowances
- Opt‑out of non‑essential communications
To exercise your rights, contact us at info@multimodal-app.com. We may ask you to verify your identity.
Requesting data deletion
Email info@multimodal-app.com from the email associated with your account with the subject “Data Deletion Request.” You can also contact info@multimodal-app.com.
Children’s Privacy
Under 13/16 policy
Multimodal Learning App is not directed to children under the age where parental consent is required by applicable law (e.g., 13 in the U.S., 16 in parts of the EU). We do not knowingly collect personal information from children in these categories. If you believe a child has provided us personal information, please contact us and we’ll take appropriate action.
Changes to This Policy
How we’ll notify you
We may update this Privacy Policy from time to time. We will update the “Effective date” above and, when appropriate, provide additional notice within the app.
Contact Us
Questions about this policy
If you have questions or concerns about this Privacy Policy, contact us at info@multimodal-app.com. For support with your account, visit our Support page.
This Privacy Policy is provided for informational purposes and does not constitute legal advice.